Last updated: 26 June 2026
Introduction
East Neuk Lobster Hatchery is committed to protecting your privacy and handling your personal information responsibly.
This Privacy Policy explains what information we collect through our website, how we use it and your rights under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Who We Are
East Neuk Lobster Hatchery is a community-led charity dedicated to protecting and supporting local marine life in the East Neuk of Fife.
Website: https://fifelobsterhatchery.com/
If you have any questions about this Privacy Policy or how your personal information is handled, please contact us using the Contact Form on this website.
What Information We Collect
When you contact us using our Contact Form, we may collect:
- Your name
- Your email address
- Any information you choose to include in your message
We only collect information that you voluntarily provide.
How We Use Your Information
We use your information to:
- Respond to your enquiry
- Answer questions about our work
- Provide information you have requested
We do not use your information for automated decision making or profiling.
How Long We Keep Your Information
We only keep your personal information for as long as necessary to respond to your enquiry or to meet our legal obligations.
Sharing Your Information
We do not sell, rent or trade your personal information.
We may share information with trusted service providers who help operate our website, such as our website hosting provider or email provider, where necessary.
These providers are required to protect your information and only process it on our behalf.
Website Analytics
This website may use Google Analytics to help us understand how visitors use our website.
Google Analytics collects anonymous information such as:
- Pages visited
- Time spent on the website
- Device type
- General geographic location
- Browser information
This information does not identify individual visitors.
You can learn more about how Google uses your data by visiting Google’s Privacy Policy.
Cookies
Our website uses cookies to improve your browsing experience.
Cookies are small text files stored on your device.
They help us to:
- Understand how visitors use the website
- Improve website performance
- Remember your preferences where appropriate
You can control or disable cookies through your browser settings.
Embedded Content
Some pages may include embedded content such as:
- Google Maps
- YouTube videos
- Social media feeds
Embedded content from other websites behaves in the same way as if you had visited those websites directly.
These services may collect information in accordance with their own Privacy Policies.
Website Security
We take reasonable steps to protect the information you provide.
Our website uses SSL encryption to help keep information transmitted through the website secure.
However, no method of transmission over the internet can be guaranteed to be completely secure.
Your Rights
Under UK data protection law, you have the right to:
- Request access to your personal information.
- Request correction of inaccurate or incomplete information.
- Request deletion of your personal information where appropriate.
- Object to certain types of data processing.
- Request restriction of processing.
- Request transfer of your personal data where applicable.
If you wish to exercise any of these rights, please contact us using the Contact Form on this website.
Third-Party Websites
Our website may contain links to other websites.
We are not responsible for the privacy practices or content of external websites.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any changes will be published on this page together with the revised update date.
Contact Us
If you have any questions about this Privacy Policy or how your personal information is handled, please contact us using the Contact Form on our website:
Website: https://fifelobsterhatchery.com/
This version is suitable for the current website, which includes a contact form but no e-commerce functionality. If you later add online donations, volunteer applications, newsletter sign-ups, or online ticket bookings, the Privacy Policy should be updated to reflect the additional personal data collected.